At Parfums 06130, every product is a labor of love and artisan craftsmanship, created with the utmost attention to detail and care. Due to the handcrafted nature of our products, we have established the following policies to ensure transparency and maintain the integrity and exclusivity of our offerings. By placing an order, you agree to the terms outlined below.

Shipping Policy

Shipping to the United States

Our distribution center is located in the United States. We offer fast shipping for all online orders delivered within the United States.

Shipping Internationally

We ship to most countries worldwide. If we do not currently ship to your location, please contact us via email to locate your nearest Parfums 06130 retailer or inquire about special delivery arrangements.

Artisan Craftsmanship and Potential Delays

At Parfums 06130, we take pride in crafting every product to the highest standards of quality. Our perfumes and solid products are made in small batches, and we often begin preparing orders upon receipt to ensure the freshest and most exclusive experience for our customers.

What This Means for You:

• Production and Shipping Delays: Certain items may be on backorder due to the artisanal nature of our craft. Delays may occur in the preparation, packaging, or shipping process as we source raw materials and handcraft each product with care.

• No Cancellations or Refunds: Once an order is placed, it cannot be canceled or refunded. Preparations and sourcing begin immediately upon receiving your order, and materials and actions are taken in reliance on your purchase.

• Customer Agreement: By placing an order, you acknowledge and accept these potential delays and the no-cancellation policy. Your patience ensures that you receive a truly unique and exceptional product.

Returns & Exchanges Policy

Due to the perishable and consumable nature of our products, we do not accept returns for refunds. However, exchanges are permitted under the following conditions:

Eligible Exchanges:

1. Unopened Products:

   • Products in their original, sealed packaging may be exchanged for another product of equal or greater value.

   • The packaging must remain intact, untampered, and unused.

2. Defective Products:

   • If a product is found to be defective upon opening, we will exchange it for the same item.

   • Claims for defective items must be made within seven (7) days of delivery.

3. Inspection Upon Delivery:

   • Customers are encouraged to inspect their packages immediately upon receipt for any damage or defects.

   • Any concerns must be reported within seven (7) days of delivery to qualify for an exchange.

Filing an Exchange Request

To request an exchange:

• Contact Us: Use our online contact form or email us with your order details, including your order number, full name, email address, and a description of your exchange request.

• Obtain Authorization: You must obtain a Return Merchandise Authorization (RMA) number before returning any product. Unauthorized returns will not be accepted.

Shipping and Handling for Exchanges

• Return Shipping Costs: Customers are responsible for return shipping costs unless the exchange is due to a defective product.

• Replacement Shipping Costs: Replacement items will be shipped free of charge for standard shipping methods (expedited shipping incurs additional charges).

• Packaging Requirements: Items authorized for exchange must be returned in their original packaging, along with:

  • The original shipping box

  • Packing materials

  • A copy of your order confirmation or receipt

• Shipping Address for Exchanges:

  Parfums 06130
  6 Rue de l’Amiral de Grasse
  06130 Grasse
  France

Important Notes

• Defective Product Evaluation: Returned products will be inspected to determine if they qualify as defective. Only items deemed defective at delivery will be approved for exchange.

• Non-Returnable Items: Opened products that are not defective or have been used, altered, or tampered with are not eligible for exchange.

• Lost or Mishandled Returns: We are not responsible for lost, stolen, or mishandled returned packages.

Important: Backorders and Refunds

Due to the exclusive nature of our brand, certain items may occasionally be on backorder. By placing your order, you agree to the following:

• Delays Are Possible: As an artisan company, delays may occur in production or shipping to ensure the highest quality. These delays could extend to several weeks or more for certain products depending on customer demand, delivery to us of our supplies and raw materials, and various other factors.

• No Cancellations or Refunds: Orders cannot be canceled or refunded after they are placed, as preparations begin immediately, including sourcing raw materials and initiating production.

• Assurance of Excellence: Despite potential delays, we guarantee that every product you receive will meet the exceptional standards of quality and craftsmanship for which Parfums 06130 is known.

Thank You for Supporting Artisan Craftsmanship

By ordering from Parfums 06130, you are investing in more than a product—you are supporting the artistry and tradition of French perfumery. We deeply value your understanding and patience as we create something truly special for you. If you have any questions or concerns, please don’t hesitate to contact us.

Let us take you on a fragrant journey where craftsmanship meets elegance, and every detail is designed with you in mind.